Resolved -
The traffic issue experienced in the FRA1 region has now stabilized. The buffered client-side traffic has been processed and the platform is back to operating normally.
Jul 24, 14:40 UTC
Monitoring -
The traffic issue experienced in the FRA1 region is gradually stabilizing. As the buffered client-side traffic is processed, some lag may still be experienced, particularly with ingestion and workflow. However, the platform is handling the traffic spike effectively. Our team continues to monitor the situation closely, and we will provide further updates as necessary. Thank you for your patience.
Jul 24, 09:55 UTC
Identified -
The traffic issue in the FRA1 region is beginning to resolve. However, due to the buffered traffic on the client side, some lag may be experienced. Our team continues to monitor the situation closely, and we will provide further updates as soon as possible. We appreciate your patience.
Jul 24, 09:34 UTC
Investigating -
We are currently experiencing a significant drop in traffic. Initial suspicions point towards an issue with the upstream OVH load balancer. Our team is actively investigating and contacting support for further assistance. The user interface and API are not affected by this incident as the load balancers for these services are separated. We will provide further updates as the situation develops.
Jul 24, 09:29 UTC