Update - Following an underlying cloud provider issue, we are required to rebuild part of our Playbook infrastructure. Our engineering team is fully focused on re-deploying the environment as quickly and safely as possible.
Jul 27, 2026 - 18:13 UTC
Update - Despite cloud provider rollover, the affected resources are still unavailable, and the Playbooks functionality are still heavily impacted.
Our engineering teams are still in direct contact with Cloud provider to recover the situation as soon as possible.

We thank you for your patience during the resolution of this incident.

Jul 27, 2026 - 14:39 UTC
Update - We are continuing to work on a fix for this issue.
Jul 27, 2026 - 14:36 UTC
Identified - We are still pending the restart completion for impacted component infrastructure which is currently impacting our Playbooks functionality.
Our engineering team is in permanent contact with cloud provider teams to ensure the restart is performed in a timely manner.

We thank you for your patience during resolution.

Jul 27, 2026 - 10:39 UTC
Update - We are experiencing an outage caused by an unexpected infrastructure restart. We are pushing our Cloud Provider for immediate resolution to bypass the provider's standard recovery timeframe.

We will keep you informed

Jul 27, 2026 - 09:22 UTC
Investigating - An unexpected cloud provider maintenance is currently affecting our Playbooks automations services.
Our engineering team is currently investigating the issue and trying to restore services in a timely manner.

We thank you for your patience during resolution.

Jul 27, 2026 - 07:50 UTC
Web application Operational
Event ingestion Operational
Event storage Operational
Detection Operational
Hunting Operational
Case management Operational
Automation Major Outage
AI Operational
CTI Search Operational
CTI Feed (API) Operational
CTI Feed (TAXII) Operational
CTI Feed (MISP) Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Jul 27, 2026

Unresolved incident: Playbooks unable to run.

Jul 26, 2026

No incidents reported.

Jul 25, 2026

No incidents reported.

Jul 24, 2026

No incidents reported.

Jul 23, 2026

No incidents reported.

Jul 22, 2026

No incidents reported.

Jul 21, 2026

No incidents reported.

Jul 20, 2026

No incidents reported.

Jul 19, 2026

No incidents reported.

Jul 18, 2026

No incidents reported.

Jul 17, 2026

No incidents reported.

Jul 16, 2026

No incidents reported.

Jul 15, 2026

No incidents reported.

Jul 14, 2026
Resolved - We are back to real-time processing, and everything is stable.

Thank you for your patience throughout this incident.

Jul 14, 00:22 UTC
Identified - Our platform is experiencing delays with indexation and detection.
The engineering team is fully mobilized to restore real-time indexation and detection in shortest timeframe.

We thank you for your patience during resolution.

Jul 13, 20:00 UTC
Jul 13, 2026