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Nov 6, 2026

Playbook execution may experience some lags
Resolved - This incident is resolved and playbooks and automation features in FRA1 are stable. Some playbooks that failed during the incident are being re-run and should complete within a few minutes. We apologize for the inconvenience.
Nov 6, 15:56 UTC
Monitoring - Playbooks, intake connectors and automation features in FRA1 appear to be back to normal. Some delay may still be noticeable while our system catches up, which will take some time.

We are closely monitoring the situation to confirm that it remains stable.
Nov 6, 15:06 UTC
Update - We have identified a likely network-related cause for the delays affecting playbooks, intake connectors and automation features in FRA1. Our teams are currently applying a corrective change.

We will post an update within 30 minutes or sooner if the situation changes.
Nov 6, 14:41 UTC
Update - The situation has not changed since our last update, and execution times are not yet back to normal. Our teams are continuing their work.
Nov 6, 14:11 UTC
Update - The situation has not changed since our last update, and execution times are not yet back to normal. Our teams are continuing their work.

We will post an update within 30 minutes or sooner if the situation changes.
Nov 6, 13:44 UTC
Update - The situation has slightly improved following corrective actions, but execution times are not yet back to normal. Our teams are continuing their work.

We will post an update within 30 minutes or sooner if the situation changes.
Nov 6, 13:16 UTC
Update - We have identified the cause of the delays affecting playbooks and automation features in FRA1. Our teams are now working on the corrective action to restore normal execution times.

We will post an update within 30 minutes or sooner if the situation changes.
Nov 6, 13:02 UTC
Identified - We are aware that automated response workflows in FRA1 are currently experiencing delays. Users may notice that playbooks are taking longer than expected to execute.

Our engineering team is actively investigating the root cause. We will post an update within 30 minutes or sooner if the situation changes.
Nov 6, 12:41 UTC

Nov 5, 2026

No incidents reported.

Nov 4, 2026

No incidents reported.

Nov 3, 2026

No incidents reported.

Nov 2, 2026

No incidents reported.

Nov 1, 2026

No incidents reported.

Oct 31, 2026

No incidents reported.

Oct 30, 2026

No incidents reported.

Oct 29, 2026

Playbook execution disruption
Resolved - The playbook service is fully operational and this incident is now closed. The execution lag has been fully caught up, and all pending playbooks have been processed.
Oct 29, 16:57 UTC
Monitoring - We have applied fixes to our infrastructure to absorb the remaining load of pending playbooks, and executions are now running normally. All pending playbooks should now have been processed. Our team continues to monitor the situation closely.
Oct 29, 16:10 UTC
Identified - Playbook executions have resumed and the backlog is being processed progressively. Our team is working to speed up the processing of pending executions and to put measures in place to prevent this issue from happening again. We will share another update as soon as possible.
Oct 29, 15:09 UTC
Update - We are still investigating the root cause of the issue. In parallel, our team is carrying out operations on our infrastructure to resolve the problem. New playbooks still cannot be started at this time. We will share another update as soon as possible.
Oct 29, 14:37 UTC
Investigating - We are currently experiencing an issue with our playbook execution engine. New playbooks cannot be started at this time. Our team is actively investigating and working on a fix. We will provide an update as soon as we have more information.
Oct 29, 14:05 UTC

Oct 28, 2026

No incidents reported.

Oct 27, 2026

No incidents reported.

Oct 26, 2026

Automations issue
Resolved - Automations are running again and everything is stable.
This incident is now over.
Thank you for your patience.
Oct 26, 02:19 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Oct 26, 02:00 UTC
Identified - The issue has been identified and a fix is being implemented.
Oct 26, 01:50 UTC
Investigating - We are currently investigating an incident impacting our automations playbooks.
Playbooks runs are currently not functional due to a database issue on our platform.

We will keep you updated
Oct 26, 01:45 UTC

Oct 25, 2026

No incidents reported.

Oct 24, 2026

Delay in Events processing
Resolved - Our Engineering team has completed remediation actions.
All systems are operating in real time.
Oct 24, 18:20 UTC
Identified - Our engineering team has identified an issue with our ingestion pipeline. Remediation actions are in progress.
Oct 24, 17:46 UTC

Oct 23, 2026

No incidents reported.

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